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Why should customers prefer Inexas?

The Inexas cooperative model is dramatically different to that of the classical IT company. Here we take a brief look at why this benefits our customers. 

Efficiency

Several years ago IBM carried out a study to find out how productive their programmers were. They figured out that the 'average' programmer produced 12 lines of code a day. Ask any programmer how many lines of code they are capable of writing and they'll tell you that they can write 12 lines of code in as many minutes. So why the huge discrepancy?

The main reason is waste. A programmer may well write several hundred lines of code each and every day but most of that work never actually gets to be used by a paying customer. We blame it on the ever widening gap between the programmer and the user - they don't talk with each other any more. As long as this is allowed to go on this relationship is never going to be effective.

Within the cooperative model Inexas only pays our contributors for the work that is actually used. There are two major benefits: contributors are really focused on doing stuff that customers will use, and secondly customers don't have to pay for what they don't use.

Transparency

Inexas is perhaps the only truly transparent commercial venture. Everything we do is published on our website the only exception being personal details of customers and contributors. You can see where the fees you pay go, who uses our products, how effective we are at supporting them, etc. For us it's like being cooks in a restaurant where the kitchen is on a stage - you see everything we do so we have to do everything right.

The software products we sell are all open source. They are 'free software' in the sense described by the Free Software Foundation. Here's an excerpt from their website:

Free Software (according to the FSF)

“Free software” means software that respects users' freedom and community. Roughly, it means that the users have the freedom to run, copy, distribute, study, change and improve the software. Thus, “free software” is a matter of liberty, not price. To understand the concept, you should think of “free” as in “free speech,” not as in “free beer”.

...

A program is free software if the program's users have the four essential freedoms:

  • The freedom to run the program as you wish, for any purpose (freedom 0).
  • The freedom to study how the program works, and change it so it does your computing as you wish (freedom 1). Access to the source code is a precondition for this.
  • The freedom to redistribute copies so you can help your neighbor (freedom 2).
  • The freedom to distribute copies of your modified versions to others (freedom 3). By doing this you can give the whole community a chance to benefit from your changes. Access to the source code is a precondition for this.

So our software is free as in speech but not in beer but with one exception that we don't license our software to military organizations. If people want to make war that's up to them but we won't make it any easier for them to do so.

We care

We care about Inexas, we care about our customers and contributors and we care about the society we live in.

The cooperative model is built on a foundation of ethical principles. Here are three examples

  • We license our products to qualifying not-for-profit organizations free of charge. For example, if you are creating an application to help children learn and make it available to them free of charge then neither you nor the end users need to pay a cent.
  • If a contributor dies then his contribution is not inherited by their next of kin which doesn't make sense if you take a minute to think about it. Instead the work reverts to 'common ownership'. The effect of this is to reduce the price of our products.
  • As we mentioned above, we are fully transparent. Most companies won't show you what goes on inside their four walls because it might damage their image or competitiveness. Not Inexas.
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